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Bilodeau Capalbo, LLC represents Rhode Island buyers and homeowners in home inspector negligence claims involving missed defects, inaccurate inspection reports, and inspection services that were not performed as promised. These disputes can involve substantial repair costs, unsafe conditions, and problems that affect the use and value of a home.
A claim requires careful examination of the inspection agreement, the condition of the property when the inspection occurred, the inspector’s findings, and the information communicated to the buyer. The central questions include what the inspector undertook to inspect, what a competent inspection should have revealed, and how a failure to inspect or report properly caused the buyer’s losses.
Our firm evaluates inspection disputes as part of its real estate litigation practice, including related claims involving sellers, inspection companies, contractors, and other participants whose conduct may have contributed to the loss.
Bilodeau Capalbo recommends that buyers conduct their own investigation and select a home inspector independently of the real estate agents participating in the sale. We do not recommend retaining a home inspector simply because the inspector was referred by the buyer’s agent or the seller’s listing agent.
Our concern is the inspector’s continuing source of business. An inspector who depends on an agent for repeated referrals may have an ongoing financial incentive to preserve that relationship. The buyer, however, needs a candid assessment of the property, including findings that may lead to additional investigation, renegotiation, a delayed closing, or termination when permitted by the purchase agreement.
Independent selection helps buyers evaluate an inspector based on qualifications, experience, inspection methods, and reporting practices. Buyers should take an active role in choosing the professional whose findings may influence one of their largest financial decisions.
Before hiring a home inspector, we recommend that buyers:
Independent investigation should continue after the report is delivered. Buyers should read the entire report, ask questions about uncertain findings, and obtain recommended follow-up evaluations before applicable inspection deadlines expire.
When investigating a home inspector negligence claim, the source of the referral and communications between the inspector and the agents may also be relevant. Those relationships should be examined alongside the inspection work, the report, and the evidence of what the inspector knew or should have identified.
Rhode Island’s Home Inspector Licensing Law defines a home inspection as an inspection and written evaluation of specified readily visible and accessible components of a residential building. These include heating, cooling, plumbing, electrical systems, structural components, the foundation, roof, masonry, and exterior and interior components. R.I. Gen. Laws § 5-65.1-2(4).
Unless otherwise expressly agreed in writing, the inspection concerns the readily visible and apparent condition of those components on the inspection date. The statute also permits clearly stated written scope limitations in the inspection report and requires the inspection to conform, at a minimum, to standards of practice promulgated by the licensing board. Id.
This makes the actual scope of the engagement essential. A standard visual inspection does not promise that every concealed condition will be discovered. The analysis changes when an inspector expressly agrees to perform additional services, undertakes a particular evaluation, or makes affirmative statements about a component that was not adequately inspected.
The statute also states that identifying governmental code violations is not the purpose of a standard home inspection. A buyer seeking a particular code-compliance evaluation, engineering assessment, or specialized test should identify that need and obtain an appropriate written agreement.
In evaluating a claim, we examine the agreement and report together. An inaccessible area, an excluded service, an observation that required further investigation, and a component reported as satisfactory present different factual and legal questions.
An inspection dispute may arise when a buyer discovers a serious condition after closing and evidence indicates that the condition, or an observable warning sign, existed when the inspection occurred.
Issues warranting investigation may include:
These examples identify subjects for investigation. The existence of a defect must be connected to the inspector’s actual duties and the conditions that were reasonably observable at the time.
Where the underlying problem involves residential construction defects, the investigation may also require examination of who designed, built, repaired, or altered the affected work.
A home inspector negligence claim requires evidence of the applicable duty, a failure to meet that duty, causation, and damages. A useful investigation reconstructs the condition of the property as it existed on the inspection date.
Photographs, prior repair records, the inspector’s notes, seller disclosures, and subsequent professional evaluations can help determine whether the problem was present and should have been identified. The evidence must also explain how the deficient inspection or report affected the buyer’s decisions and caused a compensable loss.
The Rhode Island Supreme Court addressed an inspection company’s responsibilities in Davis v. New England Pest Control Co., 576 A.2d 1240 (R.I. 1990). The buyers relied on a termite inspection report obtained in connection with their purchase and later discovered extensive termite damage.
The Court stated: “At the very least defendant was obligated to see what was there to be seen.” Id. at 1242. Expert testimony supported an inference that the infestation existed when the inspection occurred. The Court vacated the directed verdict for the inspection company because the evidence presented a factual issue for the jury. Id. at 1243.
Davis illustrates the importance of evidence connecting a later discovery to the earlier inspection. It did not establish that every defect discovered after closing creates inspector liability.
The need for proof also appears in Scittarelli v. Providence Gas Co., 415 A.2d 1040, 1043–44 (R.I. 1980), a case involving inspection and testing of a gas stove. The Court explained: “The fact of the occurrence alone is inadequate proof of improper inspection and testing.” Id. at 1044.
Depending on the issue, evidence may include testimony from a qualified inspector, engineer, contractor, or other professional concerning the applicable practices, the condition’s likely duration, and what an adequate inspection should have disclosed.
The inspection agreement may establish specific obligations concerning the components to be evaluated, the services to be performed, and the report to be delivered. A failure to provide promised services may support a breach-of-contract claim.
Contract and negligence theories can arise from the same deficient inspection. A contract claim does not necessarily depend on a negligence claim first failing.
In Davis, the Supreme Court explained that service contracts carry an implied duty to perform the work “skillfully, carefully, and diligently and in a workman-like manner,” and that a negligent failure to observe those conditions can constitute both a tort and a breach of contract. 576 A.2d at 1242.
Our review compares the agreement with the work actually performed. Relevant evidence may include proposals, advertisements describing the purchased service, written communications, report limitations, photographs, and records of any additional testing.
An inspection report supplies information intended to guide a buyer’s decisions. A claim may involve an affirmative statement about the property that was inaccurate because the inspector failed to use reasonable care in obtaining or communicating the information.
The negligent-misrepresentation framework addresses false information supplied for another’s guidance in a business transaction, a failure to exercise reasonable care or competence, justifiable reliance, and resulting financial loss. Restatement (Second) of Torts § 552(1) (1977).
The wording of the report matters. A statement that a component was inspected and found satisfactory may present a different issue from a statement that the component was inaccessible and required further evaluation. The buyer’s understanding, follow-up inquiries, and reliance must be evaluated in context.
Fraud requires evidence beyond an inspection mistake or a referral relationship. The investigation must address the representation, the circumstances in which it was made, the defendant’s intent, the buyer’s reliance, and the resulting harm.
In Travers v. Spidell, the Rhode Island Supreme Court explained that a fraud plaintiff must prove that the defendant “made a false representation intending thereby to induce plaintiff to rely thereon” and that the plaintiff justifiably relied on the representation to the plaintiff’s damage. 682 A.2d 471, 472–73 (R.I. 1996).
Travers involved alleged seller misrepresentations concerning the location of a well. Its statement of the fraud requirements helps explain why intentional deception must be distinguished from negligent performance.
Where the evidence suggests that an inspector knowingly misstated a condition, concealed a finding, or coordinated misleading communications with another participant, those facts require focused investigation. An agent’s recommendation of an inspector, standing alone, does not establish those elements.
A buyer’s ability to pursue an inspection claim may depend on more than who paid the inspection fee.
In Davis, the inspection company had been retained by the seller, and the report was supplied in connection with the buyers’ purchase. The Court explained: “If the third party is an intended beneficiary, the law implies privity of contract.” 576 A.2d at 1242.
The purpose of the inspection, the intended recipients of the report, and the parties’ communications are therefore important. We examine whether the inspection was undertaken for the buyer’s benefit, whether the report was provided to influence the transaction, and how the buyer relied on it.
An inspection prepared for a particular purchase must also be distinguished from an older report obtained for a different owner or transaction. The intended use and circumstances of reliance require individual analysis.
Some inspection agreements contain provisions attempting to limit liability to the inspection fee or another small amount. Rhode Island law specifically addresses limitations below the required insurance amounts.
Under R.I. Gen. Laws § 5-65.1-10(a), licensed home inspectors and associate home inspectors must maintain errors and omissions insurance and general liability insurance, each with a minimum aggregate amount of $500,000.
Section 5-65.1-10(c) provides:
“No contract provided by any licensed home inspector or associate home inspector shall contractually limit the liability of any such inspector to any amount less than the limits of insurance specified in subsection (a). Any such limitation provision in any home inspection contract issued on or after September 1, 2016, shall be void.”
A buyer presented with a provision limiting recovery to the inspection fee should therefore obtain a legal review of the contract and its date. The statutory rule must be considered before accepting an assertion that the fee is the maximum available recovery.
The $500,000 figure describes the minimum required aggregate insurance coverage. It does not establish the value of a claim, guarantee that a particular loss is covered, or itself impose a $500,000 ceiling on damages.
Scope provisions and liability caps also require separate analysis. A provision describing what services were undertaken concerns the inspector’s duties. A provision attempting to restrict the amount recoverable for a breach concerns liability. Section 5-65.1-10(c) should not be read as invalidating every contractual exclusion, notice requirement, or dispute-resolution provision.
Rhode Island has a specific limitations statute for actions against licensed home inspectors.
Under R.I. Gen. Laws § 9-1-14.4, an action against a licensed home inspector for injury or damage arising out of a home inspection generally must be commenced within three years after delivery to the client of the written inspection report giving rise to the action.
The statute contains a reasonable-diligence discovery exception. Where the injury or damage could not have been discovered through reasonable diligence when the report was delivered, the action must be commenced within three years of the time the injury or damage should, through reasonable diligence, have been discovered. The statute also contains a provision addressing certain legal disabilities. Id.
The relevant date is not automatically the closing date or the date the homeowner first obtained a repair estimate. Earlier leaks, recurring symptoms, warnings in the report, and communications with contractors may affect the analysis.
Because the statute addresses injury or damage arising out of a home inspection, a claimant should not assume that labeling the claim “breach of contract” supplies a longer filing period.
Claims against sellers, brokers, builders, or other participants may present different limitations questions. The report-delivery date, closing date, discovery history, and potential defendants should be reviewed promptly.
An inspection dispute may overlap with claims against a seller, contractor, builder, or another participant. Each party’s responsibilities must be evaluated separately.
The investigation may include seller disclosures, prior insurance claims, earlier inspection reports, repair invoices, permit records, photographs, and communications concerning recurring problems. Those records can help establish what was known and what was represented before the purchase.
In McNulty v. Chip, 116 A.3d 173 (R.I. 2015), buyers pursued claims concerning water intrusion against the seller and real estate defendants. The inspection report had identified moisture and evidence of water penetration, and the purchase agreement contained “as is” and inspection-waiver language.
The Supreme Court nevertheless concluded that the general disclaimer did not resolve the fraud claim as a matter of law. It stated:
“Because the disclaimer clause was general, as opposed to specific, with respect to the nature of the claim at issue, it is our opinion that the first hearing justice’s grant of summary judgment as to count 1 was improper.” Id. at 184.
The Court’s decision allowed the fraud claim to proceed; it did not establish fraud liability or decide a negligence claim against the home inspector. The decision demonstrates why the specific representations, inspection findings, and contract language must be examined together.
Where defective work also contributed to the loss, our construction law practice can help evaluate the construction documents and potential claims associated with that work.
The damages analysis must connect the claimed loss to the inspection failure or actionable representation. An inspector may not have created the original defect, but deficient inspection services can affect whether a buyer proceeds with a purchase, seeks further investigation, negotiates different terms, or addresses a condition before additional loss occurs.
Depending on the evidence and applicable claims, the analysis may include reasonable repair costs, loss in property value, and other losses attributable to the conduct at issue. The appropriate measure must be supported, and overlapping measures cannot simply be added together to obtain duplicate compensation.
In Sophie F. Bronowiski Mulligan Irrevocable Trust v. Bridges, 44 A.3d 116, 120–22 (R.I. 2012), a property-damage dispute arising from a lease, the Supreme Court addressed the importance of supported damages figures and the appropriate use of repair costs. Quoting prior authority, the Court explained that a plaintiff must establish “reasonably precise figures and cannot rely upon speculation.” Id. at 120.
That evidentiary requirement is significant when preparing an inspection claim. A useful estimate identifies the affected components, the proposed repair method, quantities, labor, materials, and the basis for concluding that the work is necessary.
The investigation should also distinguish corrective work from elective improvements and determine whether claimed expenses address the condition implicated by the inspection failure.
An inspection defendant may argue that a claim concerns only financial loss and therefore belongs exclusively in contract. Rhode Island’s economic-loss decisions require attention to the nature of the transaction and the parties.
In Rousseau v. K.N. Construction, Inc., 727 A.2d 190, 193 (R.I. 1999), the Supreme Court considered claims involving an engineer’s allegedly inaccurate report concerning land’s suitability for a septic system. The Court held: “We conclude, therefore, that the economic loss doctrine is not applicable to consumer transactions.”
Commercial transactions require separate consideration. In Franklin Grove Corp. v. Drexel, 936 A.2d 1272, 1277 (R.I. 2007), the Court applied the doctrine in a dispute involving commercial parties and explained: “The proper focus is on the nature of the parties.”
Accordingly, the fact that a property is residential does not by itself resolve whether a purchaser was acting as a consumer or in a commercial capacity. The ownership arrangement, purpose of the purchase, and parties’ roles should be evaluated when selecting the claims to pursue.
Potential consumer-protection claims must be evaluated under the particular statute and conduct involved.
Rhode Island’s Deceptive Trade Practices Act contains an exemption addressing certain activities subject to governmental regulation. R.I. Gen. Laws § 6-13.1-4. In Lynch v. Conley, 853 A.2d 1212, 1214–16 (R.I. 2004), the Supreme Court explained the analysis of regulated activities and whether “the specific acts at issue are not covered by the exemption.” Id. at 1214.
Lynch concerned lead-paint disclosure activity, rather than a claim against a licensed home inspector. Its exemption analysis nevertheless matters when evaluating a proposed statutory claim involving a regulated inspection business.
A negligent inspection does not automatically establish entitlement to consumer-protection remedies, punitive damages, or attorney’s fees. The legal basis for any additional remedy must be identified and supported by the facts.
The first steps should protect the property and preserve the information needed to evaluate a claim.
A repair proposal may establish the cost of particular work without explaining why the original inspector should have identified the problem. An effective investigation addresses both questions.
A later discovery requires investigation into the inspector’s duties and the property’s earlier condition. The evidence must show an actionable failure and connect that failure to the claimed loss. Concealed conditions, access limitations, and specifically undertaken services can materially affect the analysis.
The report’s exact wording matters. A clear warning and recommendation for further investigation present different issues from a vague statement that understates an observable condition. The buyer’s follow-up, communications, and purchase decision must also be reviewed.
The analysis may include both the individual inspector and the inspection company. Relevant documents identify who contracted to provide the service, who performed and supervised the inspection, and who issued the report.
Rhode Island law also provides that an inspection company must have a licensed home inspector continuously engaged in supervising its inspections. R.I. Gen. Laws § 5-65.1-12(c). The proper defendants depend on the facts and legal relationships.
An offer should be reviewed together with any release or settlement language. The amount paid for the inspection does not establish the amount of a potentially recoverable loss. Rhode Island’s statutory restrictions on certain liability caps also require consideration.
Address the findings while the applicable contractual deadlines remain open. Independent follow-up may help clarify the condition and available options. The purchase agreement determines the buyer’s rights concerning further inspections, negotiations, extensions, and termination.
Home inspector negligence disputes require attention to the inspection contract, technical evidence, purchase documents, and the legal responsibilities of the parties involved.
Partner Ryanna T. Capalbo practices in real estate litigation, civil litigation, insurance claims and coverage litigation, and appellate matters. Her experience includes property disputes and contested matters involving contractual rights and insurance issues.
Partner Andrew R. Bilodeau practices in real estate litigation, construction litigation, business disputes, and contract matters. His work includes construction defects, project documentation, and the financial consequences of property and contractual disputes.
Our firm evaluates the inspection’s scope, the evidence of deficient performance, the parties responsible, and the losses that can be supported. We also examine related claims so that the inspection issue is considered within the full circumstances of the purchase and the property’s condition.
For additional discussion of missed defects, inspection reports, insurance requirements, and filing deadlines, read our blog post on Rhode Island home inspector liability for missed defects.
If you discovered a serious property condition after relying on a home inspection, Bilodeau Capalbo, LLC can review the inspection agreement, report, purchase documents, photographs, and available repair evidence.
We represent clients in property disputes throughout Rhode Island. An early review can help identify the applicable deadline, preserve evidence, and determine which claims warrant further investigation.
Call 401-300-4055 or contact Bilodeau Capalbo, LLC to discuss your home inspection dispute.